Support

Need a hand? Email [email protected] — tell us your phone model and what happened, and we’ll get back to you.

Common questions

My reminder didn’t arrive

Check that notifications for Pingik are on in your phone’s settings, and that a Focus mode or battery saver isn’t silencing them. On Android, also check that Pingik isn’t restricted in battery settings. Reminders are scheduled on your phone, so they arrive even without a connection.

Pingik didn’t understand the date

Pingik reads dates and times from English today. In other languages it saves what you said, and you can set the date on the review screen. Whatever language you use, you can always correct any detail before you save.

Voice isn’t working

Voice-to-task is part of Pingik Pro. It needs microphone and speech recognition access — turn them on for Pingik in your phone’s settings.

My tasks aren’t on my other phone

Sign in with the same Apple, Google or email account on both devices. Tasks sync when each phone is online.

Restore or manage my subscription

On the paywall, tap Restore purchases. To cancel or change your plan, open your App Store or Google Play account settings → Subscriptions.

Delete my account

In the app: Settings → Delete account. No longer have the app? See Delete your account.